How We Protect Your Data
Six core pillars of the Mega Wheel Privacy Policy – keeping your data safe at all times
SSL Encryption
Highest Level of Data Protection
Mega WheelEvery transaction and data exchange on - is protected by 256-bit SSL encryption, meaning your password, banking details, and personal information remain completely unreadable to anyone else.
A unique encryption key is used for each session, so data from one session cannot be used to access another.
KYC Verification
Identity verification process
To keep your account secure Mega Wheel follows a strict KYC (Know Your Customer) process.
Submitted identity documents are stored on secure servers and can only be accessed by authorized staff.
Data retention policy
How long data is retained
Your data is not retained longer than necessary. Data from inactive accounts is automatically deleted after a set period.
Some data may need to be retained for an extended period due to legal obligations, though the highest security standards are maintained throughout.
Third-party policy
We Never Sell Your Data
Mega Wheel Your personal information is never sold to advertisers or third parties. Only limited data may be shared for payment processing or legal requirements.
All partner organizations are required to uphold the same privacy standards that we do.
Cookie Management
Your Preferences, Your Control
We only use essential cookies that help the platform function properly. Your consent is obtained for any analytical cookies.
You can manage cookies through your browser settings at any time. Disabling certain cookies may limit some platform features.
Your Rights
Full control over your data
Every member has the right to view, correct, and delete their own data. We respect these rights and respond promptly to any request.
Mega WheelYou can request a full copy of your data or ask for your account to be deleted at any time on -.
Mega Wheel Privacy Policy – Full Details
This privacy policy Mega Wheel All platform services apply to every user. We believe each member has the right to understand how their data is used. This policy has been written in full for our members. Please read it carefully before using the platform.
01. Introduction & Scope
Mega Wheel is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right. This policy explains how we collect, use, store, and protect your personal data.
This Privacy Policy Mega Wheel- applies to the website, mobile app, and all associated services. By using our platform, you are deemed to have accepted this privacy policy.
In this policy, "we" or "Mega Wheel" refers to the platform operator, and "you" or "member" refers to any registered or unregistered user accessing our services.
Our Core Principles
We collect only what is necessary, use it transparently, and store it with the highest level of security. Your data is never sold.02. What Data We Collect
Mega Wheel collects various types of information from you, divided into two categories:
A) Information you provide directly
| Data type | When it is collected | Mandatory |
|---|---|---|
| Name & identity | At the time of registration | Yes |
| Mobile Number | At the time of registration | Yes |
| Date of birth | For age verification | Yes |
| Payment Information | At the time of deposit/withdrawal | Yes |
| NID / Passport | During KYC Verification | On Withdrawal |
| Address | During KYC Verification | Optional |
B) Automatically collected information
- Device information: Device type, operating system, and browser version.
- IP Address: For security and fraud prevention purposes.
- Gaming history: Which games you played, how long you played, and the amount wagered.
- Login Details: When you logged in and from where.
- Cookie data: Browsing preferences and session data.
03. How Your Data Is Used
Mega Wheel uses your data for the following purposes:
- Account Management: Registration, login, and account verification.
- Service Delivery: Processing gameplay, deposits, and withdrawals.
- Security assurance: Detecting fraud and ensuring account security.
- Customer support: Resolving your issues and providing support.
- Personalization: Showing you games and offers tailored to your preferences.
- Legal Compliance: Meeting regulatory requirements.
- Contact: Sending important updates and promotional content (with your consent).
Important
We never share your data with third parties for marketing purposes without your consent. You can opt out of promotional communications at any time.04. Data Sharing Policy
Mega Wheel Your information may be shared in the following limited circumstances:
- Payment Provider: Necessary information is shared to process transactions with bKash, Nagad, Rocket, and similar services.
- Game provider: Minimal data is shared with gaming software providers to operate games.
- Legal Authorities: Disclosure of data is mandatory upon receipt of a valid legal order from a court or regulatory authority.
- Fraud prevention: Limited data may be shared with fraud detection agencies.
In all of the above cases, only the minimum necessary data is shared. All partners are required to comply with our privacy standards.
05. Cookie Policy
Cookies are small text files stored in your browser. Mega Wheel Three types of cookies are used:
| Cookie types | Purpose | Duration |
|---|---|---|
| Login session, security, platform functionality | Until end of session | |
| Remembering language, theme, and display preferences | 1 Year | |
| Usage statistics for platform improvement | 2 Years (with consent) |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
06. Data Retention & Deletion
Mega Wheel does not store your data beyond what is necessary. The general policy is:
- Active Account: Data is retained for as long as the account remains active.
- Closed Account: Certain data may be retained for up to 5 years after account closure to meet legal requirements.
- Transaction Records: Financial transaction records are retained for up to 7 years.
- Gaming logs: Gaming history is retained for up to 3 years.
- Inactive accounts: Non-essential data is automatically deleted after 12 months of inactivity.
If you request account deletion, we will permanently delete all data — except what is legally required to be retained — within 30 days.
Data backup
We maintain encrypted backups for security purposes. When a data deletion request is made, the data is fully removed from backups as well, a process that may take up to 30 days to complete.07. Your Rights
Mega WheelEvery member of - holds the following rights over their personal data:
Right to access your data
You can request a full copy of all the data we hold about you at any time.
Right to Rectification
If any of your data is inaccurate, you can request a correction.
Right to Erasure
You may request permanent deletion of your data unless a legal obligation requires us to retain it.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Portability
The right to download your data in a standard format and transfer it to another platform.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights, please contact our support team. We aim to respond within 7 business days.
08. Protection of Minors' Data
Mega Wheel Services are strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.
Date of birth is verified at registration. If an account is suspected to belong to a minor, it is immediately suspended and KYC verification is initiated.
If a parent or guardian believes their minor child has created an account, please contact our support team immediately. We will act promptly to take the necessary steps and delete all associated data.
A Note for Parents
If your child attempts to access an online gaming platform, please use parental control software. No one under 18 can register on Mega Wheel.09. Security Measures
Mega Wheel uses industry-leading security measures to keep your data protected:
- 256-bit SSL Encryption: All data transfers are fully encrypted.
- Two-factor authentication (2FA): An additional layer of security at login.
- Firewall Protection: Advanced firewall to block unauthorized access.
- 24/7 Security Monitoring: Round-the-clock system monitoring.
- Regular security audits: Regular audits conducted by third-party security experts.
- Staff training: All staff are trained in data protection.
In the event of a security breach, affected members will be notified within 72 hours and prompt action will be taken. However, no one can guarantee 100% security on the internet, so we encourage you to stay vigilant as well.
Stay Alert on Your End Too
Use a strong password, avoid reusing the same password across multiple sites, and always log out after accessing your account from an unfamiliar device.10. Changes to the Privacy Policy
Mega Wheel This privacy policy may be updated as needed. Any changes will be reflected with a new date on this page, and members will be notified directly of any significant updates.
Continued use of the platform after a revised policy is published constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
Last Updated
This privacy policy was last updated in January 2026. In the event of any conflict with a previous version, the most recent version shall prevail.11. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on the platform
- Response Time: Typically within 24-48 hours
Contact our support team for any requests related to exercising your data rights. We aim to respond within 7 business days, and complex cases are resolved within 30 days at most.